0x80070570 - The file or directory is corrupted and unreadable

Horizon - Xbox Support
1

That is the message after I try to run Horizon-Setup.exe.

The Log

[0ECC:0518][2020-05-26T23:33:56]i001: Burn v3.10.3.3007, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\asus\AppData\Local\Temp{C707E40A-7908-4CDA-8097-AB2D57CA94D0}.cr\Horizon-Setup.exe
[0ECC:0518][2020-05-26T23:33:56]i000: Initializing numeric variable ‘INFUPGRADE’ to value ‘0’
[0ECC:0518][2020-05-26T23:33:56]i000: Initializing string variable ‘InstallFolder’ to value ‘[ProgramFilesFolder]Daring Development\Horizon’
[0ECC:0518][2020-05-26T23:33:56]i000: Initializing string variable ‘LaunchTarget’ to value ‘[InstallFolder]Horizon.exe’
[0ECC:0518][2020-05-26T23:33:56]i009: Command Line: ‘-burn.clean.room=C:\Users\asus\Downloads\Horizon-Setup.exe -burn.filehandle.attached=188 -burn.filehandle.self=668’
[0ECC:0518][2020-05-26T23:33:56]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\asus\Downloads\Horizon-Setup.exe’
[0ECC:0518][2020-05-26T23:33:56]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\asus\Downloads’
[0ECC:0518][2020-05-26T23:33:56]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\asus\AppData\Local\Temp\Horizon_20200526233356.log’
[0ECC:0518][2020-05-26T23:33:57]i000: Setting string variable ‘WixBundleName’ to value ‘Horizon’
[0ECC:0518][2020-05-26T23:33:57]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Daring Development Inc.’
[0ECC:18AC][2020-05-26T23:33:57]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[0ECC:18AC][2020-05-26T23:33:57]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘2.9.0.0’
[0ECC:0518][2020-05-26T23:33:57]i100: Detect begin, 1 packages
[0ECC:0518][2020-05-26T23:33:57]i101: Detected package: Setup.msi, state: Absent, cached: None
[0ECC:0518][2020-05-26T23:33:57]i199: Detect complete, result: 0x0
[0ECC:0518][2020-05-26T23:33:58]i200: Plan begin, 1 packages, action: Install
[0ECC:0518][2020-05-26T23:33:58]i000: Setting string variable ‘WixBundleRollbackLog_Setup.msi’ to value ‘C:\Users\asus\AppData\Local\Temp\Horizon_20200526233356_000_Setup.msi_rollback.log’
[0ECC:0518][2020-05-26T23:33:58]i000: Setting string variable ‘WixBundleLog_Setup.msi’ to value ‘C:\Users\asus\AppData\Local\Temp\Horizon_20200526233356_000_Setup.msi.log’
[0ECC:0518][2020-05-26T23:33:58]i201: Planned package: Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0ECC:0518][2020-05-26T23:33:58]i299: Plan complete, result: 0x0
[0ECC:0518][2020-05-26T23:33:58]i300: Apply begin
[0ECC:0518][2020-05-26T23:33:58]i010: Launching elevated engine process.
[0ECC:0518][2020-05-26T23:34:01]i011: Launched elevated engine process.
[0ECC:0518][2020-05-26T23:34:01]i012: Connected to elevated engine.
[0F34:1194][2020-05-26T23:34:01]i358: Pausing automatic updates.
[0F34:1194][2020-05-26T23:34:01]i359: Paused automatic updates.
[0F34:1194][2020-05-26T23:34:01]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6b384f34-10c8-4c10-ba08-345168bda7e8}, options: 0x7, disable resume: No
[0F34:1194][2020-05-26T23:34:01]i000: Caching bundle from: ‘C:\Users\asus\AppData\Local\Temp{7364F5A5-2679-46AA-9058-A26D68862902}.be\Horizon-Setup.exe’ to: ‘C:\ProgramData\Package Cache{6b384f34-10c8-4c10-ba08-345168bda7e8}\Horizon-Setup.exe’
[0F34:1194][2020-05-26T23:34:01]i320: Registering bundle dependency provider: {6b384f34-10c8-4c10-ba08-345168bda7e8}, version: 2.9.0.0
[0F34:1194][2020-05-26T23:34:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6b384f34-10c8-4c10-ba08-345168bda7e8}, resume: Active, restart initiated: No, disable resume: No
[0ECC:0F70][2020-05-26T23:34:01]e000: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0
[0ECC:1ABC][2020-05-26T23:34:01]e000: Error 0x80070570: Failed to begin and wait for operation.
[0ECC:1ABC][2020-05-26T23:34:01]e000: Error 0x80070570: Failed to extract payload: a0 from container: WixAttachedContainer
[0ECC:1ABC][2020-05-26T23:34:01]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\asus\AppData\Local\Temp{C707E40A-7908-4CDA-8097-AB2D57CA94D0}.cr\Horizon-Setup.exe, error: 0x80070570.
[0ECC:0518][2020-05-26T23:34:01]e000: Error 0x80070570: Cache thread exited unexpectedly.
[0F34:1194][2020-05-26T23:34:01]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6b384f34-10c8-4c10-ba08-345168bda7e8}, resume: None, restart: None, disable resume: No
[0F34:1194][2020-05-26T23:34:01]i330: Removed bundle dependency provider: {6b384f34-10c8-4c10-ba08-345168bda7e8}
[0F34:1194][2020-05-26T23:34:01]i352: Removing cached bundle: {6b384f34-10c8-4c10-ba08-345168bda7e8}, from path: C:\ProgramData\Package Cache{6b384f34-10c8-4c10-ba08-345168bda7e8}
[0F34:1194][2020-05-26T23:34:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6b384f34-10c8-4c10-ba08-345168bda7e8}, resume: None, restart initiated: No, disable resume: No
[0ECC:0518][2020-05-26T23:34:02]i399: Apply complete, result: 0x80070570, restart: None, ba requested restart: No

That’s the log file that I copy and pasted. Someone help me, I feel clueless.

2

Welcome to the community @ProSniper80. :slight_smile:

Please could you follow these steps and see if anything changes:

  1. Delete the setup launcher that you have already downloaded.

  2. Turn off your antivirus program, even if it’s the default Windows Defender.

  3. Download Horizon again: https://www.wemod.com/horizon. Then install it.

  4. If the installation is successful, make sure you add Horizon as an exception in your antivirus before launching it.

The main cause of the software failing to install is due to antivirus programs interfering with the software and potentially giving it a false positive. Keep us updated. :slight_smile:

(I edited your post to add the log into a spoiler for the sake of people not having to scroll so much. )

3

I did everything you typed in your reply but it seems that doesn’t solve the problem. I even uninstall my antivirus.

4

Thank you for the update. :slight_smile:

Aside from antivirus interference, error code 0x80070570 is also triggered on Windows 10 and below when there is an issue on the hard drive that is preventing files from copying, downloading or deleting.

There are several support articles online that’ll help resolve this. Here are three popular results:

5

You can always try creating another local account called Test and run the installer from that account. I would suggest a clean download once logged into the other account.

This should work since Horizon installs to the C drive under Program (x86) Files which all users share.
If you can install and run Horizon from the new test account, you can switch back to your account and it should run without issue.

Post back with your results :slight_smile:

1 Like
6

Thanks, the issue is now resolved. I’m so glad that I tried that. Again, thank you very, very much.

2 Likes
7

Happy to hear that your issue has been resolved. :slight_smile:
Thank you User_N4m3.

Enjoy using Horizon and always feel free to drop by with any questions, for support or just to hang out. Also, don’t forget to follow this forum section, where free games are posted occasionally: WeMod Community - Deals & Giveaways.

1 Like