hello lately I have problems using the app, basically it does not recognize my email or my username
I have changed the password several times but it still does not recognize me
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Hello 
Are you sure you are using the correct email and username? The same ones are used to log into the forum here.
Yes, I am using the same email and password that I have to access the forum
Sorry you are having issues. Have you tried adding WeMod as an exception to your AV/Firewall? The same DB is used so if your password works in one place it should work everywhere.
I add it to exceptions in the firewall and it still won’t let me connect
ok I found what the problem was, it was something related to the router.
Thanks anyway for trying to help me