Disappointed with horizon developer

i made 2 questions a couple of days ago and still no respond ! its my opinion if someone made a program u need to try to help to solve eventual problems !

Apologizes for no one getting back to you quicker. We try to give solutions to everything; however, 3 of the 4 Horizon developers are no longer around so questions regarding specific games are near impossible for us to answer especially when it is an error we’ve never seen before. The only thing I can recommend is to proceed further into the game, clear the cache and delete title updates, mod less at a time.

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