I dont know how to log in, i have an account, and also i have been trying to download some gamerpics but everytime i search i get ‘‘Unhandled Exception Has Occured’’ Error… Can anyone plz help?
This could be a couple types of problems, the first one could be that you have not updated Horizon, click the download link right here for the newest version.
Also it could be your firewall or your antivirus (or both) follow the steps below to see how they could be restricting Horizon.
Let Horizon through your firewall by doing the steps below.
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Go to the control panel located in the contents of the “START” button, I have Windows 8.1 so if you have any other version of Windows just bare with me.
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Now “SEARCH” for “FIREWALL” in the search bar in the control panel.
You should get a image like this.
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Now you just wanna “CLICK” the option "Allow an app (program) through Windows Firewall"and you should come to a screen similar to this.
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When you reach this screen you just wanna “CLICK” the option “CHANGE SETTINGS” shown here.
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Now just “CLICK” the option “Allow another app…” and you should come to a screen similar to this one.
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When you come to this screen just “SCROLL” down the list of programs on your computer and find Horizon, it should look like this.
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Just “SELECT” the Horizon program and [i]“CLICK”[/i] the option “ADD” to allow Horizon through your firewall.
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Now make sure you “CHECKED” “PRIVATE” and “PUBLIC” access, then press “OK.”
Turn your antivirus off
No matter what antivirus you have, make sure you turned your antivirus off. Sadly I don’t have any antivirus programs on my computer to show you exactly how to turn it off, but I can tell you a quick tutorial on how to do it.
With any antivirus program it is simple to turn it off, just “OPEN” your antivirus software and “CLICK” the “SETTINGS TAB” every antivirus program has one (I am pretty sure) and in the settings tab you can disable your antivirus.
If none of these solutions fix the gamerpic problem and also the “offline error” I will Teamview with you, here is a little about the program.
Teamviewer is a program that let’s me take control of your computer to help you with your problem. The program is 100% safe you can stop me from controlling your computer at anytime.
Just did everything listed, still doing the same thing
It’s still doing it
Would you like me to try helping you through Teamviewer?