Horizon is offline won't Connect

Horizon - Xbox
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Continuing the discussion from Horizon Update:

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What AV and Firewall are you using?

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Not sure what AV is… I am running Vista an Mcafee an Malware bytes

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Vista? Wow, didn’t know it was 2007 :laughing:

Jokes aside.

AV is Anti Virus, some will falsly identify Horizon as a virus and block its internet communication.

Make sure Horizon is allowed through your firewall.

Control Panel > Firewall and look for blocking or programs allowed through, and either add Horizon as allowed, or as an exception to firewall blocking.

But seriously though, time to upgrade

1 Like
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Yep lol Thanks…Anti Virus is AV Strike not McCafee… i did switch it to allow it but it is still running offline an won’t connect to the server…

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Did you check your firewall?

Are you using the latest version of the software?

Is there an error log you can check inside the program version you’re using?

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I did unblock it from my firewall…i did re download horizon tonight…it does error failed to connect to the server…

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but i dont know where to log for an error log.

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Well at least he isn’t using Windows XP like most people, lmao

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@Petrifying Windows 10 > Windows 8.1 (for security and Direct X enhancements) > Windows 7 >Windows XP > Windows Vista

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i don’t understand what are you telling me…

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@REGGIE12 I was replying to Petrifying.

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ok…i still can’t connect…

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I still am unable to connect to the server on Horizon stills says I am offline with my firewall completely turned off…Any suggestions???

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@REGGIE12 Since you’re on vista, check if it’s a supported platform for Horizon now - I’m not sure if it is.

Does an error windows crop up?

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When I go to open it…it will run thru everything an it says unable to connect to the server an it will open up in offline mode…I will check but when i first up graded to this version it would connect i didn’t have any problems at first…This sucks I am just very frustrated…

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@REGGIE12 Hmmm, that’s weird.

How long has it done this for?

I’d just uninstall your version, download the latest version from the Horizon hompage and install that.

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I have been tryin to get this to work now since Feb…I did exactly that lastnight an I still get the same result…

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@REGGIE12 Have you tried it on a different Operating System like Windows 7/8.1/10?

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I don’t think my puter will run anything else…I know its old but i can’t believe that all of the sudden it wont connect now…