May I please have a refund

I would like to issue a refund on my horizon diamond membership as I wasn’t aware of the membership and that is was active so to my shock money is being withdrawn from my bank account so I have came here. Thank you

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Hello and welcome to WeMod. :slight_smile:

This is a public forum for community discussion. Refund requests cannot be handled here because they involve a great deal of personal information. You will need to get in touch by email at the address:

They may take up to three business days to answer, depending on the number of support emails sent before you. :slight_smile:


The above is the correct response. Please email our support team as we don’t discuss anything financial on the forums for security reasons :slightly_smiling_face:

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