App Horizon

Need help paying


#1

Hi, I’m new to Wemod. I want to buy Pro so I can use your trainer, but I can’t seem to buy the subscription. I have a prepaid visa card that I just bought today to use. The card has enough money, my zip code is registered with the card and it is ready to use. I even tested it by spending $5. The card 100% works. But your website doesn’t want to accept it. I tried buying Pro with the card for an hour and it keeps giving me the same “There was a problem updating your payment method”. Once again, I want to reiterate, my card is working, it’s not declined, I have more than enough to buy the Pro subscription. Nothing is wrong with it. Please, I need help. I want to use your trainer.


#2

Not all cards allow recurring subscriptions. I would check with Visa and see if there is anything additional you need to do.


#3

I’ve been checking with Visa all day. Nothing is wrong with the card. Is there any other way that I can pay for the subscription?


#4

Unfortunately we cannot accept payment any other way.


#5

A prepaid Visa card does not allow recurring subscriptions.
You can however setup paypal with that card and use paypal on checkout