New Version doesn't run anymore

[gtnick1990]

these are the log from Squirrelsetup:
2016-11-13 21:32:48> Program: Starting Squirrel Updater: --download https:// s3.amazonaws.com/wemod/infinity/releases/master
2016-11-13 21:32:49> Program: Fetching update information, downloading from https:// s3.amazonaws.com/wemod/infinity/releases/master
2016-11-13 21:32:49> CheckForUpdateImpl: Using existing staging user ID: bbd9a116-f0b9-5751-96cb-e759bd618fd2
2016-11-13 21:32:49> CheckForUpdateImpl: Downloading RELEASES file from https:/ /s3.amazonaws.com/wemod/infinity/releases/master
2016-11-13 21:32:49> FileDownloader: Downloading url: https://s3.amazonaws.com/wemod/infinity/releases/master/RELEASES?id=Infinity&localVersion=2.0.55&arch=amd64

[gtnick1990]

i finally got this to work if you run %appdata% and delete Daring development and the infinity folder and do a fresh install it might work. ill keep you updated if it sticks.
These Steps helped me out

Error message upon trying to open

Then delete the higlited Daring development inc folder and re-download the program and it should work [image]

[Traveljack1000]

I did this… I removed everything as far as I know… scanned my pc on all leftovers from Infinity, cleaned the registry and on and on… it still doesn’t work.

[STN]

@frank ?

[Nick_666]

@Traveljack1000

I did that, but there is so much information, that I put it aside me for a while, as I don’t want to waste more time on finding errors on my pc, which I never had before.

I know, but that was just to get some clue on your current issue, provided you can make something out of the Event LOG files.

I just gave a temp workaround/suggestion, until you get a response from FRANK.

[Traveljack1000]

Thanks! It might take a bit…

[Traveljack1000]

Hi, I uninstalled Infinity today once again and installed it at 9:14 am this morning. This is the log which I found that was created at the same time:
I’m sorry it is in Dutch…

Logboeknaam: Application
Bron: MsiInstaller
Datum: 15-11-2016 09:14:58
Gebeurtenis-id:1040
Taakcategorie: Geen
Niveau: Informatie
Trefwoorden: Klassiek
Gebruiker: RODE_DUIVEL\Sjaak
Computer: Rode_Duivel
Beschrijving:
De volgende Windows Installer-transactie wordt gestart: {B72B0ECD-F1BB-46A6-B462-5F9C33A39BAB}. Id van clientproces: 1072.
Gebeurtenis-XML:



1040
4
0
0x80000000000000

93999
Application
Rode_Duivel



{B72B0ECD-F1BB-46A6-B462-5F9C33A39BAB}
1072
(NULL)
(NULL)
(NULL)
(NULL)

Logboeknaam: Application
Bron: MsiInstaller
Datum: 15-11-2016 09:14:58
Gebeurtenis-id:1042
Taakcategorie: Geen
Niveau: Informatie
Trefwoorden: Klassiek
Gebruiker: SYSTEM
Computer: Rode_Duivel
Beschrijving:
De volgende Windows Installer-transactie wordt beëindigd: {B72B0ECD-F1BB-46A6-B462-5F9C33A39BAB}. Id van clientproces: 1072.
Gebeurtenis-XML:



1042
4
0
0x80000000000000

94000
Application
Rode_Duivel



{B72B0ECD-F1BB-46A6-B462-5F9C33A39BAB}
1072
(NULL)
(NULL)
(NULL)
(NULL)

[Nick_666]

Where was this LOG file placed, which location on your system ? So, were you able to properly install Infinity, or it’s the same situation as before ?

From the log info you posted, problem seems to be related to the MSI Installer package, imo, but we can’t jump on any conclusion, because the log doesn’t seem to specify the error.

The above Installer can be used to install software on computers, and/or used to remove currently installed software and to replace/repair already installed app.

Could be an OS issue, and/or related to the Cached Installer in some cases (not fully sure though).

Check this installed path as well, i.e. C:\Users\Your UserName\AppData\Local\Package Cache{some random numbers} folder, to remove any previous traces of Infinity.

Look for the ROAMING folder as well, under AppData. Some folders can found under “Roaming” as well.

Assumption:

If Windows cannot properly load the Setup.msi file, then either the flle is corrupt/missing, and/or is infected with a Virus or malware (in some cases).

Corrupt Windows registry keys can also sometimes attribute to a similar error. If the Windows Installer engine is corrupt, disabled, or installed incorrectly, then this may cause program installation issues.

But, if you can easily install and run all other apps/programs on your OS, then you can rule this out.

Btw, an MSI is a Windows Installer database. It is executed by an exe file called MSIEXEC.EXE. This app reads the data in the MSI file, and then executes the installation

Windows Installer (which is a service installed with Windows OS), uses this to install software on your system (e.g. copy some files, set registry values, among other things).

I would just make sure that the Windows Installer service is not set to Disabled.

This can be checked by typing services.msc in the Search box, or just click Run then type services.msc in the dialog box.

On a side note, give this link a read, if necessary.

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

edit: any progress yet ?…

[Traveljack1000]

Well, I’m sorry to say that I didn’t want to spend hours to find out what is wrong with my computer. I startet to have some other minor issues and decided to re-install Windows.
With that, the problem is solved. Infinity works like a charm. Of course now we can’t find out what the trouble was… but do we always want to know?
Thanks for the help from your side.
Jack

[sandydovers]

I get error code 5 and 10 when playing Fallout 4, and far cry 4. New version doesn’t work properly. I will try some of tips mentioned above.

btw using win 10 so. brand new PC. without Infinity all games work fine.

[STN]

error 5 is permissions denied error. Do you have an antivirus that could be the culprit here?

Also try to see if its wmic error, try the suggestions in this thread

No games working since update

Since the update to 2.1.0 Infinity has not worked for any of my games. I have tried Rise of the Tomb Raider, Mafia II, and both Farcry 3 & 4. I at the very least have a strong feeling that it is not the trainers necessarily as until doing a manual update recently I had two versions one which I cannot remember the version number, and 2.1.0; after the update it deleted the old version. But those trainers were working with the old version of Infinity, unless the trainers themselves would need to be…

[sandydovers]

Thanks bunch for the tips, @Nick_666

i removed all the folders like you mentioned and suggested, roaming/appdata, and now infinity seems to work fine now after i reinstalled from the link you gave.

thank heaps nick…

just an EDIT: sometimes i need to repeat the suggestion process as posted above by nick to make Infinity work…Is the roaming folder necessary, btw ?

[Nick_666]

@sandydovers

Is the roaming folder necessary, btw ?

The installer creates these folders under AppData path, and both ‘local’ and ‘roaming’ locations might be necessary for the Infinity app to function properly.

You shouldn’t mess with them, unless absolutely necessary (for troubleshooting).

[sandydovers]

k thanks for the info.

edit: your solution still works fine. sometimes i need a system reboot thou…thnks

[sNaKe]

You edited your post some minutes ago, right? Otherwise this would be bumping.

Both Infinity folders in appdata/roaming are recreated (if deleted) when launching Infinity, so you don’t have to worry about that.

The folder in appdata/local however is where the neccecery Infinity files are located and shouldn’t be molested.