Remote Mobile App on iOS does not connect

Been using this latest version, and the iOS Remote App doesn’t connect whatsoever after entering the code. Sits at “Connecting…”. Known issue or just working out the bugs? The Remote website link works fine though. Not a huge problem since the web url works, but it’d be convenient to just load the app.

Anyone have an suggestions?

Try reinstalling it. Only thing i can come up with

Yeah I’ve tried that, reinstalling the desktop exe, reinstalling the mobile, logging out/in, and a few other flushes. Nothing so far. Not a huge deal, just unfortunate.

@frank

Will look into this on Monday. We should be able to fix the issue for you. Sorry for the inconvenience!