Im trying to install HorizonMB on my laptop right now and have had numerous errors with it. Now there’s one I can’t get by. I installed the setup and click run. It will finish doing its thing and move on to “Preparing your installation, please wait”. Before it finishes it comes up with an error stating “There was an error processing the product information. Please try downloading the installer again”. No matter how many times I try again or how many times I reinstall, I get the same error. Please help me!
Try disabling your firewall.
It states “The installer was unable to access the server. Please try again later”.
Try Uninstalling and Downloading from here:https://horizonmb.com/client/v2/latest.php
And then try running as administrator.