After clicking play it stays in an infinite loading loop

WeMod App Support
2

Hello and welcome to WeMod. :slight_smile:

Make sure WeMod is up to date via the settings in the software. The latest version at the time of this post is 6.2.16.

If it is up to date, please try this:

  1. Uninstall WeMod using the “Add Or Remove Programs” feature in settings/control panel.
  2. Disable your antivirus.
  3. Re-download and re-install WeMod directly from this link: https://api.wemod.com/client/download
  4. Once installed, add WeMod as an exception in your antivirus before you launch it.

You’ll need to log back into your account after reinstalling, via the “Switch User” option when you click the down arrow in the top-right of the desktop app.

If the problem still persists:

  1. Click the down arrow in the top-right.
  2. Go to settings.
  3. Under the general tab, switch to the beta release channel.
  4. Close WeMod completely from Task Manager.
  5. Launch WeMod again.

There are additional steps if you have either of these:

Let us know if this helps or not. :slight_smile:

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