After the update, I am unable to connect to WeMod

WeMod App Support
1

I had no issues with the previous version, 7.1.2, but when I opened the software after a long time of not using it, I discovered that it had automatically updated to version 8.9.0.
The problem now is that whenever I click on any game, it displays the message “Can’t connect to WeMod.”

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I noticed that the error indicates that it can’t retrieve resources from https://api.wemod.com/v3/games/68360/trainer?gameVersions=&locale=en-US&v=2, with error code 403.

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However, I can successfully ping api.wemod.com from my computer’s command prompt (CMD).
I have tried the following troubleshooting steps:

1.Uninstalling WeMod, downloading the offline version, and reinstalling it - didn’t work.
2.Disabling antivirus software - didn’t work.
3.Adding WeMod to the whitelist - didn’t work.
4.Restarting the computer - didn’t work.
5.Using a VPN - didn’t work.
6.Disabling the VPN - didn’t work.
7.Replacing the network on the same computer - didn’t work.
8.Replacing the computer on the same network - works. (However, I do not intend to use WeMod on this computer.)

I would appreciate any assistance you can provide.

1 Like
2

When you added WeMod to your antivirus’ whitelist, did you add these folders?
C:\Users\%username%\AppData\Local\WeMod
and
C:\Users\%username%\AppData\Roaming\WeMod

3

Yes, I have added both directories to the whitelist, but it still doesn’t work.

4

@frank @User_N4m3 can you help? maybe my hwid or ip is banned or something?

5

You are not banned and if your IP was blocked, connecting from a VPN would work. If using it on another computer works then there is something on this PC blocking the connection.

What antivirus are you using?

6

I am using Huorong Security, but I have tried to uninstall it, then turn off Windows Defender, restart the computer and still cannot connect to wemod.

7

I am having the identical issue also with the latest update.

I have not been successful in resolving this.

8

me too

9

I also have tried all the same troubleshooting steps and am unable to resolve this issue. has anyone figured it out?

1 Like
10

I’ve recently had the same issue and pushed it up the chain directly to their dev staff via the support email, grizzly. If I get a working solution from them I’ll be sure to post it here.

That said if anyone has this same issue and has a fix, for gods sake, post it here.

12

Hi, TheDarkTraveller, have you received a response from the developer? Is there any solution? It’s very sad, my problem is still not resolved.