Cannot sign in on new computer

Keep getting Verification failed. please try again over and over. Even before I put in my info.

Same. Can’t log into app. It keeps saying my log in details are wrong even though I’ve reset them 4 times.

Me too, no matter what I try and how many times I reset the password.

Hello!

Please reach out to Support@wand.com for assistance with account-related issues.

Since private information such as your email address is involved in account-related queries, a public forum isn’t the best place for this sort of issue. Sending a private email to support ensures your privacy is maintained.

Thank you! :slight_smile: