For roughly the past year, I personally have not been able to log into WeMod on any new device, even when using the correct email/username and a freshly reset password. The app consistently returns “Invalid email/username and password”, including immediately after a successful password reset.
This is not isolated to a single machine or install. I’ve personally tried:
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Fresh installs on Windows
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Multiple PCs
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Multiple password resets
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Verified credentials that work on the website
Login may work on the website, but it fails in the desktop app.
An important point that seems to have been missed in the previously closed 2024 topic: most affected users likely never posted at all. This issue blocks users at the authentication stage, which means they cannot log into the app or access community features to report the problem. The low activity or lack of follow-up in the old thread should not be taken as resolution or low impact—it’s more consistent with users being locked out entirely.
Because login is required to:
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Use the WeMod app
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Authenticate new devices
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Post or reply in community topics
any user encountering this bug is effectively unable to report it. The few people who did manage to comment were likely those with an already authenticated session or legacy access, which creates a false impression that the issue is rare or resolved.
This appears to be a backend authentication or account-state issue (possibly affecting older or legacy accounts), not user error. Repeating generic advice like “reset your password” does not address the problem.
This issue is still ongoing, and I am directly affected by it. It is actively blocking access and needs acknowledgement as a real, unresolved login failure, along with escalation to someone who can investigate account authentication on the app side.