There’s no option to change models, I just used player.setrace snowelfrace.
If you can’t change his name at the face sculptor in the Ragged Flagon, then post your latest save along with the name you want.
That save is literally untouched though. The only thing completed is the first quest “Unbound” because for some reason, when I start a new game on PC the cart glitches out and the game won’t begin. So I had to do the first quest on xbox, and then transfer the save over. You’ve escaped with Ralof (stormcloak) but you can still join the imperials if you want.