Infinity not responding to mouse clicking

Every time i open the program it wont allow me to click on anything. My clicks simply does not have any effect. The program is running and everything looks normal. I can even hilight the icons on the sidebar whenever i pass the mouse cursor on them. However, everytime that i click on some icon nothing happens.

HELP?
i have no anti virus and windows defender is disabled

system - win 10

i checked the dev console there is one error only

i tried to reinstall infinity
( im running the app with admin prevg)

LOG FILE :

App Version: 3.0.16
OS: 10.0.10240
Arch: x64
CPU: AMD A6-5200 APU with Radeon™ HD Graphics
CPU Count: 4
Free Memory: 1.09 GB / 3.47 GB
Locale: en-US

DEBUG [aurelia] Loading plugin aurelia-templating-binding.
DEBUG [aurelia] Configured plugin aurelia-templating-binding.
DEBUG [aurelia] Loading plugin aurelia-templating-resources.
DEBUG [aurelia] Configured plugin aurelia-templating-resources.
DEBUG [aurelia] Loading plugin aurelia-event-aggregator.
DEBUG [aurelia] Configured plugin aurelia-event-aggregator.
DEBUG [aurelia] Loading plugin aurelia-history-browser.
DEBUG [aurelia] Configured plugin aurelia-history-browser.
DEBUG [aurelia] Loading plugin aurelia-templating-router.
DEBUG [aurelia] Configured plugin aurelia-templating-router.
DEBUG [aurelia] Loading plugin daringdev-storage-local.
DEBUG [aurelia] Configured plugin daringdev-storage-local.
DEBUG [aurelia] Loading plugin daringdev-storage-moment.
DEBUG [aurelia] Configured plugin daringdev-storage-moment.
DEBUG [aurelia] Loading plugin services/wemod/index.
DEBUG [aurelia] Configured plugin services/wemod/index.
DEBUG [aurelia] Loading plugin services/bugsnag/index.
DEBUG [aurelia] Configured plugin services/bugsnag/index.
DEBUG [aurelia] Loading plugin services/pusher-remote/index.
DEBUG [aurelia] Configured plugin services/pusher-remote/index.
DEBUG [aurelia] Loading plugin services/google-analytics/index.
DEBUG [aurelia] Configured plugin services/google-analytics/index.
DEBUG [aurelia] Loading plugin services/support/index.
DEBUG [aurelia] Configured plugin services/support/index.
DEBUG [aurelia] Loading plugin services/trainerlib/index.
DEBUG [aurelia] Configured plugin services/trainerlib/index.
DEBUG [aurelia] Loading plugin services/trainer-versioning/index.
DEBUG [aurelia] Configured plugin services/trainer-versioning/index.
DEBUG [aurelia] Loading plugin services/installations/index.
DEBUG [aurelia] Configured plugin services/installations/index.
DEBUG [aurelia] Loading plugin services/game-processes/index.
DEBUG [aurelia] Configured plugin services/game-processes/index.
DEBUG [aurelia] Loading plugin platforms/index.
DEBUG [aurelia] Configured plugin platforms/index.
DEBUG [aurelia] Loading plugin services/storage/index.
DEBUG [aurelia] Configured plugin services/storage/index.
DEBUG [aurelia] Loading plugin services/trainer-storage/index.
DEBUG [aurelia] Configured plugin services/trainer-storage/index.
DEBUG [aurelia] Loading plugin services/trainer-compatibility/index.
DEBUG [aurelia] Configured plugin services/trainer-compatibility/index.
DEBUG [aurelia] Loading plugin services/game-reporter/index.
DEBUG [aurelia] Configured plugin services/game-reporter/index.
DEBUG [aurelia] Loading plugin services/app-server/index.
DEBUG [aurelia] Configured plugin services/app-server/index.
DEBUG [aurelia] Loading plugin services/trainer-development/index.
DEBUG [aurelia] Configured plugin services/trainer-development/index.
DEBUG [aurelia] Loading plugin services/tracking-toggler/index.
DEBUG [aurelia] Configured plugin services/tracking-toggler/index.
DEBUG [aurelia] Loading plugin resources/index.
DEBUG [aurelia] Configured plugin resources/index.
DEBUG [aurelia] Loading plugin aurelia-ui-virtualization.
DEBUG [aurelia] Configured plugin aurelia-ui-virtualization.
DEBUG [aurelia] Loading plugin aurelia-dialog.
DEBUG [aurelia] Configured plugin aurelia-dialog.
DEBUG [aurelia] Loading plugin aurelia-animator-css.
DEBUG [aurelia] Configured plugin aurelia-animator-css.
DEBUG [aurelia] Loading plugin daringdev-inline-svg.
DEBUG [aurelia] Configured plugin daringdev-inline-svg.
DEBUG [templating] importing resources for aurelia-templating-resources/compose
0
DEBUG [templating] importing resources for aurelia-templating-router/router-view
0
DEBUG [templating] importing resources for aurelia-dialog/ai-dialog
0
DEBUG [templating] importing resources for aurelia-dialog/ai-dialog-header
0
DEBUG [templating] importing resources for aurelia-dialog/ai-dialog-body
0
DEBUG [templating] importing resources for aurelia-dialog/ai-dialog-footer
0
DEBUG [templating] importing resources for daringdev-inline-svg/inline-svg
0
INFO [aurelia] Aurelia Started
DEBUG [support-tasks] is-administrator:1 executed.
0 undefined
DEBUG [templating] importing resources for app/app.html
0 [“assets/styles/app.css”,“app/app-header”,“app/sidebar”,“app/onboarding”]
DEBUG [templating] importing resources for app/app-header.html
0 [“resources/value-converters/number-with-commas”,“resources/elements/help”,“resources/elements/tooltip”,“app/notification-feed”,“app/window-controls”]
DEBUG [templating] importing resources for app/sidebar.html
0
DEBUG [templating] importing resources for app/onboarding.html
0 [“app/resources/elements/onboarding-item”]
DEBUG [templating] importing resources for resources/elements/help.html
0
DEBUG [templating] importing resources for resources/elements/tooltip.html
0 [“resources/custom-attributes/close-if-click-outside”]
DEBUG [templating] importing resources for app/notification-feed.html
0 [“resources/value-converters/relative-time”]
DEBUG [templating] importing resources for app/window-controls.html
0
DEBUG [templating] importing resources for app/resources/elements/onboarding-item.html
0 [“resources/elements/tooltip”]
DEBUG [templating] importing resources for dashboard/dashboard.html
0 [“dashboard/resources/elements/objectives”,“dashboard/resources/elements/slideshow”,“resources/elements/trainer-feed”]
DEBUG [templating] importing resources for dashboard/resources/elements/objectives.html
0 [“resources/elements/tooltip”]
DEBUG [templating] importing resources for dashboard/resources/elements/slideshow.html
0 [“dashboard/resources/value-converters/href-target”]
DEBUG [templating] importing resources for resources/elements/trainer-feed.html
0 [“resources/value-converters/friendly-date”,“resources/elements/favorite-button”,“resources/elements/trainer-feed-header.html”,“resources/elements/trainer-tile”]
DEBUG [templating] importing resources for resources/elements/trainer-feed-header.html
0 [“resources/elements/view-mode-selector”]
DEBUG [templating] importing resources for resources/elements/favorite-button.html
0
DEBUG [templating] importing resources for resources/elements/trainer-tile.html
0 [“resources/elements/favorite-button”]
DEBUG [templating] importing resources for resources/elements/view-mode-selector.html
0
DEBUG [support-tasks] get-machine-id:3 executed.
0 undefined
DEBUG [support-tasks] is-administrator:1 completed.
0 true
ERROR [support-tasks] get-machine-id:3 failed.
DEBUG [templating] importing resources for settings/settings.html
0 [“settings/resources/elements/sound-pack”]
DEBUG [templating] importing resources for settings/resources/elements/sound-pack.html
0 [“resources/elements/selection-input”]
DEBUG [templating] importing resources for resources/elements/selection-input.html
0
DEBUG [templating] importing resources for settings/resources/elements/toggle.html
0 [“resources/elements/switch-input.html”]
DEBUG [templating] importing resources for resources/elements/switch-input.html
0
ty

I was just about to mention uninstalling and re-installing, then I read the end of your message :upside_down_face: Personally I haven’t heard anything of this, but hang tight and no doubt someone will have some useful info. Best of luck :+1:t2:

1 Like

are you running infinity always as admin? For some people that opens up some issues might be worth to start it normally.

Never heard of that problem either. It sounds weird is weird and probably has some weird ass reason we all don’t know :stuck_out_tongue:

@frank might be able to help you.
I can just give you some things on the way that fixed other problems, most of them you already tried so I will not include them, don’t know if it will work with yours.

Cache clearing: Infinity Cache Clearer (ICC) (sometimes it helps)
Remove Infinity from your system —> cache clearing —> Install again

2 Likes

A user reported a very similar issue a week ago or something and it fixed itself somehow. I have gotten this bug too but restarting Infinity fixes it for me.

You can try deleting the cache. Infinity Cache Clearer (ICC)

3 Likes

I was faster by seconds :stuck_out_tongue:
Go away my thread :smiley:

2 Likes

Fight fight :stuck_out_tongue_closed_eyes:

1 Like

tried to clear the cache its not working

and im running infinity as admin always

i guess i have no luck here
gg

@frank

sigh

Did you try not running it as admin like I stated?
That fixed it for me not in infinity but a different software I used

i tried ,useless

weird thing i can access settings but i cant return to dashboard again :expressionless:

@frank thought you fixed that in pre-beta :o.

1 Like