Infinity Remote app issue

[lying_cake]

Sure thing:
Phone: Note 8
Android Build #: 7.1.1 - NMF26X.N950USqU1AQI5
Samsung Internet - 6.0.020
Chrome- 61.0.3163.98
FireFox Focus - 2.0

[C_Maggotbone]

@frank

Thanks for the info. Can you provide me with the exact versions that you have of the following:

• Android (exact build number)
• Samsung Internet
• Chrome
• Firefox

The more information we have, the easier it’ll be to reproduce the problem

Samsung Galaxy S8+
Android 7.0 NRD90M.G955U1UE1AQH3
Samsung Internet 5.4.22.0
Chrome 61.0.3163.98

[tacklemekid]

unable to use the IOS app on my brand new ipad. When I try to open the app, the infinity logo displays and then a blank blue screen that just stays there. I left it for 10 minutes and it didnt change lol. would love to find a fix

[N1ceToMeetYou]

@frank

Thanks for the info. Can you provide me with the exact versions that you have of the following:

Android (exact build number)
Samsung Internet
Chrome
Firefox

The more information we have, the easier it’ll be to reproduce the problem

Follow this to help ^

[tacklemekid]

None of those are factors on the Apple App Store though are they?

[sNaKe]

Thanks for the info. Can you provide me with the exact versions that you have of the following:

IOS (exact build number)
Safari web browser
Any other web browsers you have tried with.
The more information we have, the easier it’ll be to reproduce the problem

[frank]

We were able to reproduce the issue and will be pushing an update to fix this shortly

Thank you all for the additional info!