Requesting Refund

Hi,

I would kindly like to request a refund for my diamond subscription, i was not made aware that this feature does not support xbox one until after purchasing diamond and it was not made clear until further research.

I purchased the subscription today and have cancelled today.

If this can be resolved that would be great

Thank you

It is made very clear that horizon is for xbox 360. Just look at the main page https://www.wemod.com/horizon.

Common sense really anyhow lol

This is for the attenton of the wemod team.

I was under the impression this supported xbox one, however this was not the case, A Simple case of mistakenly purchasing the incorrect item for a use not described as intended.

Thank you.

1 Like

You’re in a public forum everyone can post here.
Also I’m still not sure how you could have thought it supports Xbone1.
It clearly says 360 and if you would have any knowledge about the amtter you would know that xbox one is not moddable as of yet

It’s just a kind request not to clutter the thread as this is specifically for the wemod team.

I never had knowledge that it wasn’t Xbox one supported. Therefore it was a case of mistakenly purchasing an incorrect product. Very simple misunderstanding, so if everyone could allow this to be resolved that would be appreciated.

FAO; wemod team

I would like to ask if you can reply via the opened case

Thank you

Well I’ll refrain myself from commenting any further on that.

I think @Chris will be able to help

Please send us an email at support@wemod.com and we’ll get this sorted out! :slight_smile:

Closed.