Q: Why am i getting this error message? How can I fix it?
A:it is because you do not have some ports opened required for Xbox Live. Opening these ports will allow a full open connection to all the players you are playing with.
Video Version ( A little outdated. Make sure to look at the correct ports below and make sure they are the same. But the general method is the same. )
Text version
[size=20]1. Log in to your web based configuration page ( mostly 192.168.1.1 OR 192.168.0.1 )
The default username and pasword is “admin” and “admin” without the quotes.
If neither of these two work, I suggest using Nookie’s method.
if you need help finding this refer to PortForward.com - Port Forwarding Guides Listed by Manufacturer and Model
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Find the tab/place for Port fowarding
( mostly in the Advanced section ) -
Then add the ports ( taken directly from xbox live support page )
Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
( If your having problems with a kinect, also add this extra port )
Port 1836 ( UDP and TCP )
Then check all the boxes if necessary and click “Save”.
You now have succesfully opened the Ports and changed your nat type to Open ![]()
If this did not solve the issue you can get greater help by visiting xbox’s Support page
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Can’t Connect to Xbox LIVE Solution - Xbox.com
Didn’t work? Here are 2 more things to try that have worked for other people.
For some lucky people, simply unplugging your router/modem for 30 seconds, and then plugging it back in may do the trick.
Another know factor of this is the quality of your router/modem. A higher quality modem/router may fix this if the above does not work. I recently switched to a better quality modem myself and have noticed my connection is open a lot more then it was before.
If you are running a setup from a router to a modem, etc, a direct connection to the Xbox might give it a more secure connection.
