Hello!
As with all subscription services across the wide, infinite internet - you control your billing plan from your account settings, which are here: https://www.wemod.com/account/billing. It is not any company’s responsibility to manage your financial affairs, that’s solely your job.
Email responses take three to five business days, depending on how many support requests were sent in before yours. This is the standard response time for any business in any industry and is common knowledge. See here: https://support.wemod.com/article/193-why-havent-i-received-my-refund.
Next time, ask politely when you don’t understand something about the most popular and highly rated trainer service, rather than jumping to incorrect conclusions and having an immature, undiplomatic tantrum - which does not resolve anything at all.
Thank you. Topic closed, wait patiently for the very busy support team of the world’s biggest and most popular trainer provider to get around to your email. 