First off, seasons greetings.
Have you properly uninstalled the previous version of INFINITY app from your OS ? Use a REGISTRY cleaner, if need be, to completely remove traces from the registry as well.
What is the exact error message (check the log file) ? Which OS do you have ?
Try a CLEAN re-install and update of the Infinity software, and see if doing this helps or not ? First go to Windows control panel, and remove the software, from under “Programs and Features”.
Once again, try to do a CLEAN re-install and update of this INFINITY app. Disable any AntiVirus/AV, as well as firewall installed on your system, for the time being.
Sometimes just doing a reinstall doesn’t help, so try to use any “Registry cleaner” to remove previous traces of Infinity from the registry.
Before you re-install Infinity, please kindly remove and delete ALL previous traces from your system.
Go to the following location and path, and manually delete both the “Daring Development” and “Infinity” folders, if they are still there.
C:\Users\Your- Windows USERNAME\AppData\local\Daring Development, as well as C:\Users\Your- Windows USERNAME\AppData\local\Infinity.
Look for the ROAMING folder as well, under AppData. Remove the CACHE, or the entire daring development and INFINITY folders…
Some folders can found under “Roaming” as well, e.g, . C:\users\Your username\AppData\Roaming\Daring development\Infinity\CACHE.
And, C:\users\Your username\AppData\Roaming\Infinity\CACHE.
Check this installed path as well, i.e. C:\Users\Your UserName\AppData\Local\Package cache{some random numbers} folder, if this has been created.
Try to re-download/update INFINITY from this link, and restart your OS,
https://www.wemod.com/infinity
The APPDATA folder and the associated directory might be hidden by default in most of the Operating systems, so you won’t be able to find it.
You need to enable this option, “Show hidden files, folders, and drives” under the ‘File Explorer options’ setting, via Windows Control Panel.
Btw, If you don’t want to delete the entire folder under ROAMING, then you can also remove all the .BIN files located here, e.g., C:\users\Your username\AppData\Roaming\Daring development\Infinity\trainers.
Depending on the game, the numbers might change, e.g, 61-1477409811.bin, or 144-1476900945.bin etc etc. Make a BACKUP first.